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Privacy Policy

  

Jem Graham (I) maintains a policy of strict confidence concerning your (“you, your”) personal information (“Privacy Policy”).

The personal information you provide is collected to enable me to sell my services, enhance your use of the Site, improve the Site, and keep you informed of my services that might be relevant to you.

The personal information I collect from you may include your name, email address, physical address, company name, country and credit card or other payment details. I will generally collect personal information directly from you. I may collect your personal information in any of the following ways:

  • when you access my Site and provide your personal data;

  • during conversations and/or correspondence betI en you and I;

  • when you complete a transaction with me;

  • when you otherwise elect to provide personal information to me


If someone other than you provides me with personal information about you that I did not ask for, I will notify you as soon as practicable that I have received this personal information. This notice will be given unless doing so would be in breach of an obligation of confidence. If I could not have collected this personal information, I will lawfully de-identify or destroy that personal information.

I will securely store your personal information.  I will only collect, store, use or disclose your personal information as set out in this Privacy Policy and where I am required by law to protect my rights or property (or those of any third party) or to avoid injury to any person.

I will not disclose your personal information to any third party other than in accordance with this Privacy Policy.  I may transfer your personal information to my hosting partners and other service providers who assist me in operating my Site, conducting my business, selling my services, providing my services, and helping me communicate with you.  I take reasonable steps to ensure that these organisations comply with technical and organisational security measures required to protect your personal information.

I may use your personal information to send you information about new developments, products, services and special offers. You can, at any time, opt-out of receiving marketing material from me by contacting me using the method set out below or, where I have sent you electronic marketing materials, by using the unsubscribe link within the communication. You agree and acknowledge that even if you opt-out of receiving marketing material, I will still send you essential information that I am required to send you relating to the services I provide.

I take all reasonable steps to ensure that your personal information held by me is accurate and up-to-date. If you believe that your personal information is inaccurate, don’t hesitate to contact me using the method set out below. I will take all reasonable steps to correct it within a reasonable time.

By using the Site, you consent to the collection, storage, use and disclosure of your personal information in accordance with this Privacy Policy and as otherwise permitted under applicable privacy laws.

I will use all reasonable endeavours to keep the personal information I collect and use in a secure environment. I have implemented technical, administrative and physical security measures designed to protect personal information from unauthorised access, disclosure, use and modification.  My security measures include restricted access to the Site and password access for administration accounts that are regularly changed. If you reasonably believe there has been unauthorised use or disclosure of your personal information, don’t hesitate to contact me using the method set out below.

Suppose I no longer need your personal information. In that case, unless I am required under law or a court or tribunal order to retain it, I will take reasonable steps to destroy your personal information securely, subject to my requirements to retain data to comply with my legal obligations and financial and audit obligations.

I will take reasonable steps to ensure that all your personal information I hold is accurate, up-to-date and relevant. You can request access to, corrections of, or erasure of your personal data held by me or complain or object to the use of your personal information by us.I will respond to your request as quickly as possible.

You can contact me at:

Jem Graham - jem@jemgraham.com

I may change, modify, or revise this Privacy Policy to comply with any applicable laws, to reflect changes in my processes or for any other reason at any time. Material changes in my Privacy Policy will be communicated to you, but I  also encourage you to check my Privacy Policy periodically to read about any changes, modifications, or revisions.

Jem Graham collects personal information about you to assist in supplying services to you, providing my services to you and otherwise communicating with you.

I collect your personal information from my website www.jemgraham.com and my related social media pages; personal information provided to me by my clients and customers; and personal information provided by you by any other means, including physically or electronically.

If I  cannot collect that information, I  may not be able to supply products or provide services to you.

I generally do not disclose information about you to any person except as required in supplying products or providing services to you or for the ordinary administration of my business.  In certain circumstances, I  may disclose information about you where permitted or authorised under applicable law.

Our Privacy Policy contains information about accessing and seeking correction of your personal information, making a privacy-related complaint and my complaint handling process.

If you would like to inform me that you do not wish to receive promotional material from us, request access to or the correction of information, I  hold about you or to make a complaint about my treatment of your privacy. Please make a written request to me by contacting them via the information supplied above.

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